Information Technology Careers - Industry Overview
If you are considering a career in Information Technology (IT), you'll soon realize that there are many occupations available and that IT careers give you the flexibility to work in many different industries.
Just look around and you can see how much we rely on technology everyday. Imagine being part of this exciting, growing, and changing industry. IT remains a critical aspect of work in all industries and sectors, as well as an industry in its own right. However, America continues to suffer from a shortage of qualified IT workers with flexible and portable skills who can readily adapt and respond to ever-changing IT demands and processes.
If you do decide to specialize in technology, you should know that the industry can be viewed either by the types of jobs available or by the industries which are technology driven.
Technology skills and computer proficiency are essential assets for workers in all industries. Even if the career you choose does not focus solely on IT, the job will most likely require the use of computers and technology to accomplish tasks and process information. 92% of all IT workers are in non-IT companies, 80% of which are in small companies (Information Technology Association of America).
For all IT-related occupations, technical and professional certifications are growing more popular and increasingly important. IT workers must continually update and acquire new skills to remain qualified in this dynamic field. Completion of vocational training also is an asset. According to a May 2000 report by the Urban Institute, community colleges play a critical role in training new workers and in retraining both veteran workers and workers from other fields.
People interested in becoming computer support specialists generally need only an Associate degree in a computer-related field, as well as significant hands-on experience with computers. They also must possess strong problem-solving and analytical skills as well as excellent communication skills because troubleshooting and helping others are such vital aspects of the job. And because there is constant interaction on the job with other computer personnel, customers, and employees, computer support specialists must be able to communicate effectively on paper, using e-mail, and in person. They also must possess strong writing skills when preparing manuals for employees and customers.
From the basic entry level positions to Chief Information Officers, there are almost limitless possibilities in Information Technology.