Frederick A. Hayes-Roth
Keynote Title:
Getting ahead of the Avalanche: How everyone can benefit from a near-infinite amount of technology
Wednesday Conference Keynote Abstract:
Technology advances in sensors, computers, communications and storage have produced a glut of data and a surfeit of technologically advanced products. Exponential increases in capabilities and volumes will continue for the foreseeable future. The world is transforming around new opportunities for individuals to access information they need and to network with thousands of people and machines across the globe. The predictable consequences of these trends are that humans will need to consume a smaller and smaller proportion of available data and learn a smaller proportion of available technology. This will make it difficult for producers to reach consumers and sell to them successfully. In a related way, it will become increasingly difficult for governments to build systems that improve productivity, because traditional approaches rely on people to learn the technology, find the data they need, and apply the available computer-based tools to each problem at hand in an appropriate way. This historical epoch is going to come to a screeching halt. In its place, a new order will emerge in which millions of computers process terabytes of data, much of it in real-time, and identify which information each consumer values. Consumers will need to inform these intelligent monitors about their context, dynamic plans, and conditions of interest. A shared semantics and pragmatics will link people and machines. Evolving and improving this human-machine understanding will become a primary activity. In this new era, people will continuously train the machines to understand them and do their bidding better. This creates a fabulous set of opportunities for software developers and service suppliers.
Wednesday Conference Keynote Bio:
Dr. Frederick (Rick) A. Hayes-Roth is Professor of Information Sciences, Monterey Naval Postgraduate School, and Former Chief Technology Officer/Software, Hewlett-Packard Company. Professor Hayes-Roth's research interests focus on increasing the efficiency of organizational thinking, especially on the creation and use of community models that enable collaborators to understand, predict and control distributed operations in dynamic environments. Specifically, he's working on tools and methods that can be used to create machine-interpretable world models and to optimize how information flows among collaborators to enable them to quickly and effectively revise plans in light of changing situations. The detailed technologies involved include ontologies, knowledge bases, plans, justifications, vulnerability analyses, condition monitors, and smart push. In his current research collaboration with multiple agencies and organizations throughout the DoD, he's helping develop a generic service that provides Valued Information at the Right Time (VIRT). VIRT services will increase individual and group information processing productivity by assuring that each person spends a higher proportion of time considering the consequences of high-value information, namely information that materially alters planned actions.
Rick Hayes-Roth is a co-founder and currently Chief Architect of Machine to Machine Intelligence Corp. (www.m2mi.com),. located at NASA Ames Research Park. m2mi aims to provide software solutions that provide global system awareness and adaptive control of networks of tens of thousands of computers and communication devices.
Hayes-Roth's recent publications:
Hyper-Beings: How Intelligent Organizations Attain Supremacy through Information Superiority announces the arrival of a new era shaped by new dominant players. It provides a guidebook for readers who’d like to anticipate and adapt.
Radical Simplicity: Transforming Computers into Me-Centric Appliances - This book shows how products can enable users to delegate tasks without learning technology, and this provides the only plausible future path to expanding consumption of advanced technology. A specific technical architecture guides product developers on this new path.
Mason M. Bishop
Tuesday Dinner Topic:
Lower Cost Domestic Sourcing: Can we seize this new opportunity?
Mason will discuss how Maine may be able to capitalize on trends indentified in a recent report on the opportunity for increased outsourcing of information technology
functions to communities across the United States.
"America has its own unique advantages to offer – not only to American companies, but to foreign-based businesses as well. The prescription for success? Better collaboration and real action by federal, state and local governments, economic development agencies,
academic institutions, businesses, and trade associations. We must grow our IT
workforce, make high-speed broadband more widely available, and create economic
development strategies to attract private-sector investment and technology jobs to more
cities, towns and rural areas."
Read more from the Lower Cost Domestic Sourcing Executive Summary here
Tuesday Dinner Keynote Bio:
Mason M. Bishop is a Deputy Assistant Secretary in the Employment and Training Administration. In his position, Mr. Bishop is responsible for overseeing key workforce investment programs, developing and implementing workforce policies and priorities, and assisting with congressional relations and legislative issues. He also plays a lead role in the reauthorization of the Workforce Investment Act (WIA).
Prior to coming to the Department of Labor, Mr. Bishop was the Legislative and Marketing Director for the National Association of State Workforce Agencies (NASWA), where he assisted the states with outreach efforts to employers and the public and managed various projects on behalf of the states. He was also the Public Affairs Director for the newly created Utah Department of Workforce Services, a combined agency that integrated the service delivery of all public assistance programs, employment services, and job training programs into one department. He assisted the governor on the legislation that created the department, as well as the implementation of welfare reform in Utah.
Mr. Bishop graduated from Brigham Young University with a Bachelor of Arts Degree in Political Science and a Masters Degree in Public Administration. He is currently pursuing a Doctorate in Public Policy at George Mason University.
Special registration is required for this Keynote.
Workshop and Session Speakers
Leland Beachy
VP, Information Security, Laconia Savings Bank
Mr. Beachy has over a quarter century of experience in successfully managing IT functions and leading the integration of technology and process change in service organizations. He has led enterprise-wide business projects and his expertise includes the formulation of strategic technology and risk management processes into mission-critical service operations. He is uniquely gifted in articulating process and strategy in terms that may be visualized, refined, and then executed by any organization committed to implementing collaborative teamwork and a culture of best practices.
Mr. Beachy has been a public speaker and presenter for over thirty years in a wide variety of venues and organizations. Lee is also an award-winning photographer specializing in fine art images of the New England landscape and close-ups of the natural world.
Sarah Bloomer
Founder and Principal, Sarah Bloomer & Co
Sarah Bloomer has created user interface designs and customer experiences for 20 years. She co-founded The Hiser Group in 1991, an interaction design company with a focus on usability. Through Hiser she helped establish the field of user-centered design in Australia. Sarah’s interaction design draws on her experience designing GUIs for multiple platforms, from Motif to Windows and web applications, intranet and internet websites for both corporations and government. Sarah also helped clients set up internal user centered design teams and establish strategies for bringing usability into their organizations. Sarah led the conceptualization and development of The Hiser Element Toolkit, a user-centered design methodology created to help companies rapidly set up usability teams. In 2002, Sarah returned to the USA and joined The MathWorks as a senior interaction designer. In 2006 Sarah established Boston-based Sarah Bloomer & Co to focus on user centered design research and design facilitation.Sarah has delivered papers, tutorials and workshops at respected usability and user experience conferences in Australia and the USA. Her articles have appeared in international professional publications. She has taught user centered design to hundreds of practitioners. Sarah holds an MS from New York University in interactive software design and a BA from Smith College. She served as a master’s supervisor at The Royal Melbourne Institute of Technology.
Charlie Colgan, Ph.D.
Professor of Public Policy and Management, Muskie School of Public Service
Dr. Colgan has studied the Maine economy and economic development polices in Maine for more than thirty years. He served in Maine state government for more than a decade, leading economic development and policy studies related to almost all industries in Maine, the effects of international trade, and technological development. Since coming to USM in 1989, he has been the principal source of economic forecasts for the Maine economy outside of state government, chairing the Consensus Economic Forecasting Commission since its inception in 1992.
Patrick Cunningham
President, Blue Marble Geographics
Cunningham offers nearly two decades of experience in software business development, marketing, sales, consulting, and project management. Originally joining Blue Marble as Director of Business Development in January 2003, Cunningham took over the reigns of the company in February 2004. His experience in business actually spans nearly two decades, but it wasn't until graduating from the University of New Hampshire with a Masters degree that his interest turned to technology and industry analysis and consulting. In early 2000 Cunningham joined the Massachusetts based software-consulting firm The Hurwitz Group. Here he developed, marketed, and sold a Software Cost/Benefit Analysis Sales and Marketing Consulting Program based on very successful return on investment software sales tool that grew from an idea to a million dollar business in the course of one year. Cunningham continued to push out successful software consulting and research tools with The Hurwitz Group and then with his own firm, Cunningham Consulting, closing multiple six-figure contracts with industry leading software companies such as Compuware and IBM. Cunningham brings his varied experience with the software industry's leading companies and products to Blue Marble Geographics to enact upon an aggressive plan for growth.
Jim Damicis
Principal, PolicyOne Research
Jim Damicis is Owner/Principal of PolicyOne Research of Portland, Maine. Jim has more than 16 years experience in public policy research and analysis and currently manages the State's evaluation of R&D investments and produces the annual Maine Innovation Index. Prior to forming PolicyOne, Jim worked for the Maine Science and Technology Foundation and was responsible for building and overseeing the Foundation's public policy research capacity with the intent of building and fostering the state's technology based economic development.
Kirk Holbrook
Founding Member,
Omnautic LLC
Kirk created the Flex-based Omnautic Boating Guide with the assistance
of an MTI Seed Grant. He is solely responsible for client-application
development, as well as lead developer for the GIS and application
server components. Kirk's specialty is Rich Internet Applications
developed with the Adobe Flash Platform. He also works as an independent
contractor (http://www.kirkholbrook.com) preparing widgets, interactive
presentations, and RIAs for eBay, VMWare, and the U.S. Joint Chiefs of
Staff, among others. In addition, Kirk is the Manager for the Maine
Flash Platform User Group (http://www.mfpug.com) He has been involved
with IT and graphic design for over 17 years. Kirk formerly worked with
the folks at PBM Associates and Penobscot Bay Media, LLC, where he was
instrumental in all sorts of interactive development efforts. Kirk was
raised in Maine and enjoys spending time on the water, whether with
extended family on their motor boats or kayaking. He is a Registered
Maine Guide for Sea Kayaking.
Margaret Kelsey
President, Kelsey + Company
Margaret Kelsey began Kelsey + Company in 2003, which offers instructional design services to Fortune 2000 companies in the US and UK. She works directly with companies to identify knowledge gaps and develop blended-learning and web-based solutions to improve performance and reach key business goals. Services include: needs analyses, rapid e-learning, online tutorials and help systems, instructor-led courses, T3 certification programs, performance improvement evaluation studies, web design and development, and intranet/web site usability.
She's presented and published both nationally and internationally on topics related to user design and interface, informal learning, project management, and trends in elearning with MESDA, STC, PMI, the People to Peoples Ambassador Program, and the eLearning Network in the UK. She's a graduate of Harvard Graduate School of Education and University of Mass. She confesses, her deepest passion is: Watching a child apply new knowledge. She believes: We're all children at heart.
Rob Landry
Principal Web Designer, Pemaquid Communications
Rob Landry has more than a decade has more than a decade's worth of experience in Web design, programming and information architecture. His Web design company, Pemaquid Communications, provides standards-compliant Web design, programming, search engine marketing and strategic consulting services as well as Web training programs. Pemaquid is a leading New England consultancy on Web usability and accessibility issues.
Prior to forming his own company in 2002, Rob worked at MaineToday.com, the Web site of Maine's largest newspaper company, and at an international technology firm. Clients include several state agencies, a number of regional business groups and statewide associations, Maine's largest community banking firm and the Web site of the Maine Lobster Festival, nominated for Best e-Commerce site by MESDA in 2007.
Tony Lewis
Director, IT/Software Development, Management Research Group, Inc.
Tony Lewis is a .Net Enterprise Solution Developer and former Software Design Engineer for Microsoft Corporation. He has architected and implemented a variety of ecommerce and business solutions including data warehousing, online inventory presentation, salary management, and identity management integration with Active Directory. Tony currently works for Management Research Group as the Director of Information Technology where he manages all aspects of IT in the Portland, ME and international offices.
Cay Lodine
Principal User Experience Analyst, SeaChange International
Cathryn (Cay) Lodine, Principal User Experience Analyst, SeaChange Interntional. Cay Lodine has spent the last 14 years advocating for the end-user in the fields of software and internet product development. Her primary work has been in usability and interaction design for consumer products. Experienced in a wide variety of techniques for collecting and analyzing user input, Cay has provided user insight into the development process for projects ranging from installed software, media products and internet applications.
Ken Main
Founder, Penguin Pods
After nearly 40 years in radio and TV, including seven years with CNN, Ken founded Penguin Pods in January of 2006. As a full-service podcast consultant, his company helps a variety of business clients large and small to develop and produce audio and video podcasts, with special focus on the IT training sector. This summer Ken presented at New England-based ITTC's 30th anniversary conference in Newport, and created the event’s official podcast. Among past projects are two baseball shows Ken produced and hosted for the Boston Red Sox farm system, and their Double-A affiliate Portland Sea Dogs.Ken is no stranger to training, having taught hundreds of today’s radio and television personalities and journalists, while director of the Connecticut School of Broadcasting in the 1980’s and ‘90s. His next big project is to one day write a book on podcasting and training.
Ann Marie McCarthy
Senior Interaction Designer, Kronos
Ann Marie McCarthy is a Senior Interaction Designer at Kronos responsible for implementing a new look and feel across a suite of sixteen web applications for workforce management. Kronos is an agile development environment. Before joining Kronos, Ann Marie worked independently in visual and interaction design roles for software and web site development. Her clients have included Plimoth Plantation, Family Education Network, Bitstream and Oracle.
Peter Murray
CTO, Quantrix
Peter has been CTO of Quantrix since founding the company in early 2002. He has led Quantrix from its concept stage through development of the commercial application used today in more than 40 countries. Previously, Peter was CTO of Subx, a company that developed Java applications. Prior to Subx, he served the B-to-B Seafood Exchange Gofish.com as their CTO, successfully aligning their technology plan with their business goals. Peter was also founder & CEO of New England Internet Services (NEIS), an early ISP and consulting organization, which was acquired by CommTel in 1999. Prior to NEIS, Peter was lead engineer at Lighthouse Design, where he led the development of Quantrix for the NeXTSTEP operating system.
Peter is on the Board of Directors of Maine's Software and Information Technology Industry Association (MESDA). He also is on the Technology Business Review Board for the Maine Technology Institute. Peter graduated from Stanford University with a degree in Symbolic Systems and Artificial Intelligence.
Nick Pappas
In addition to his role at xwave, Nick's career includes a broad range of positions spanning start-up firms, consulting organizations and fortune 500 companies. His background includes roles as Director of eBusiness Solutions for Baker Newman and Noyes, Managing Associate with Coopers & Lybrand Consulting and PricewaterhouseCoopers, and Business Development positions with Bath Iron Works and American Express Financial Services. Nick holds a BA from the University of Massachusetts at Lowell and an MBA from Clark University. He resides in Yarmouth with his wife and two sons.
xwave is the IT operating division of Bell Canada. The firm is a full service IT solutions provider with expertise in application development & integration, infrastructure services, managed network services, and outsourced IT operations.
Kyle Pero Soucy
Founding Principal, Lead Consultant, Usable Interface
Kyle Pero Soucy is the founding principal of Usable Interface, an independent consulting company specializing in product usability and user-centered design. Her clients have ranged in industries from pharmaceutical giants like Pfizer to publishing powerhouses like McGraw-Hill. She has created intuitive interfaces for a variety of different products, everything from web sites to touch screen devices. Kyle has served as the Chair of PhillyCHI, the Philadelphia Chapter of the Association for Computing Machinery’s Special Interest Group on Computer-Human Interaction (ACM SIGCHI) and she is leading the effort to start a Usability Professionals Association (UPA) Chapter in New Hampshire. She is very passionate about the continued growth of the user experience design community.
Marise Phillips
VP of Product Design, MyQuire
Marise integrates a mix of pragmatic, user centered design methodologies to help increase profitability and customer loyalty. Most recently she was Creative Director at EVault (a Seagate Company) and before that held senior product and interface design roles at Walmart.com, VERITAS Software, and Autodesk over her 14 year career. She also managed a 10 week redesign of Blurb.com's bookstore, profile and checkout processes optimized for Ruby on Rails. An avid gardener, Marise lives on a small island in the San Francisco Bay with her family and a menagerie of cats, fish, hamsters, and video game consoles.
Jim Plunkett
CEO, Integrated Payment Processing
Jim is CEO of Integrated Payment Processing (IPP) a Portland based company that specializes in integrated credit card, debit card, EFT and check processing for small business management software, software developers and web developers. This is a very specialized sector of software services requiring IT, payment processing and payment security expertise. Jim was formerly Executive Vice President of PowerPay and Vice President at Wright Express the second largest commercial credit card company behind American Express.
Senthil Prabakaran
CEO,
DWITA, Inc.
Senthil Prabakaran is an innovator in the Systems Management space. He has created successful products that manage enterprise Active Directory, Group Policy and desktop environments. As founder and CEO of DWITA, he is creating products that help organizations create winning IT infrastructures.
Catherine Renault, Ph.D.
Director, Maine Office of Innovation
Catherine S. Renault serves as the Director, Office of Innovation in the Maine Department of Economic and Community Development and as Science Advisor to the Governor. As such, The Office oversees and evaluates all programs that receive state funding for research and development, coordinates efforts between and among the state’s educational, non-profit and for profit research-intensive organizations and develops and implements a science and technology plan for the state consistent with Maine’s overall economic development strategy. The Office manages the budgets for the Maine Technology Institute and the Technology Centers as well as the annual Comprehensive R&D Evaluation.
Dr. Renault comes to Maine from RTI International in Durham, NC where she consulted with a wide variety of states and regions about technology-based economic development. Her previous state experience was as Managing Director of Virginia’s Center for Innovative Technology where she was responsible for entrepreneurship and access to capital policy as well as statewide technology transfer initiatives. She also spent ten years in the private sector including AT&T and Data General. Dr. Renault is originally from Boston and received her undergraduate degree from Harvard, her MBA from the University of Virginia and her Ph.D. from the University of North Carolina at Chapel Hill.
Robert Richards
Author,
Pro PHP XML and Web Services
Robert Richards is currently the IT Development Manager for Local Thunder, an application service provider assisting broadcast and print media companies in developing and deploying localization revenue and brand strategies on the Internet. Prior to this, he worked as an independent contractor for a number of years developing software in numerous fields including Telecommunications, Medical and Insurance. He is a one of the authors and maintainers of a number of the XML extensions in PHP, as well as a maintainer of the windows port and contributer to the libxml2 library for the Gnome project. Rob also occasionally writes articles for various publications on the use of XML, web services and SOA and is also the author of Pro PHP XML and Web Services.
Stephen Ringlee
Managing Director, Cimarron Capital Partners LLC
Stephen Ringlee is Managing Director of fund of funds manager Cimarron Capital Partners LLC and has been an active investor and entrepreneur for almost twenty years. He lives and works in Ames, IA and Boston, MA. He has founded or co-founded a number of firms in manufacturing, life sciences, and information sciences as well as participated as a founding investor in others. Active in statewide industry groups, he is a regular speaker on entrepreneurial capitalism at industry, banking, and university conferences and has consulted with numerous states on the statutory design of fund of funds and angel capital programs. He is board member of the Iowa Taxpayers Association, a business tax policy group. He graduated from UC Berkeley in engineering and from Dartmouth’s Tuck School with an MBA in finance and served as a Captain in the United States Air Force. He is married to Constance, a graduate of and faculty member at Iowa State, and has two children: Andrew, a graduate student at Indiana University, and Peter, a recent graduate from Boston College.
Casey Rosenthal
Chief Software Engineer, Port Forty Nine
Casey Rosenthal has engineered and administered an online business simulation for sales managers, particularly in the pharmaceutical industry, based on research by professors from the University of the Sciences in Philadelphia. This simulation is experiential, not predictive, and has been proven to be an effective enhancement to sales management training programs. The online simulation was originally deployed in PHP, but Casey Rosenthal has since rewritten the entire simulation for the Ruby on Rails platform. Mr. Rosenthal has also written several Ruby on Rails applications, and works on numerous Rails applications in a team environment. Casey Rosenthal has been administering servers, designing web sites, and engineering web applications for over 10 years.
Ben Scott
Director of Integration Services, Integrated Payment Processing
Ben is the Director of Integration Services for Integrated Payment Processing (IPP) a Portland based company that specializes in integrated credit card, debit card, EFT and check processing for small business management software, software developers and web developers. Ben was formerly a founder of Grey Maple where he was contracted for the last ten years by the University of Maine to identify retail channel needs and shortcomings, and design and implement a complete vertical channel management system aimed at campus computer retailers.
Jim Smith
VP, Acquisition Development Services, Unum
At Unum, Jim Smith, in addition to managing application development teams, oversees the company’s use of staff augmentation from offshore service providers, including managing the budget, metrics, and quality review processes. Prior to his term at Unum, Jim built an IT and BPO subsidiary in Waterford, Ireland for a US Financial firm. This subsidiary has grown to over 400 resources, and supports application, operations, and technical help desk processing. In the early 90s, Jim was involved in overseas recruiting, and has brought over 100 IT professionals to the U.S. from countries such as the Philippines, India, the Former Soviet Union, England, and Scotland.
Thomas Smith
President, Smith Internet Consulting LLC
Tom Smith is President of Smith Internet Consulting LLC, which provides interim and acting CTO/CIO advisement, software engineering, and application development in Maine. With an original background in management consulting and large-scale J2EE/JINI distributed systems, he converted to Ruby and Rails in the last several years, developing several Rails sites, including a sophisticated internal workflow application for a publicly traded company requiring multi-layered security and auditing. He has presented at the MESDA Ruby User on using Ruby in the enterprise and on differences between Java and Ruby.
Carolyn Snyder
Principal, Snyder Consulting
Carolyn Snyder is an independent consultant. She specializes in helping companies make their products and services more user-friendly via usability testing and paper prototyping. She was a software engineer and project manager for the first 10 years of her career and has been a usability professional since 1993. Carolyn has a BS in Computer Science and an MBA. Her book Paper Prototyping was published in 2003.
Susan P. Strommer
President and Chief Executive Officer, National Association of Seed and Venture Funds, Inc.
Sue Strommer is President and CEO of the National Association of Seed and Venture Funds (NASVF). NASVF is the world’s largest network of seed- and early-stage investment professionals and organizations. We catalyze "innovation capital", and our network includes those who provide capital to entrepreneurs directly or indirectly: venture investors, angels, economic development organizations, incubators, universities, federal agencies, and others. Learn more about NASVF at www.nasvf.org
Ms. Strommer has more than 20 years of experience in entrepreneurship as a lawyer, business strategy consultant, and public policy advocate. She has represented clients on business and public policy matters in the U.S., Europe, Asia, Africa, and South America. Before she joined NASVF as its CEO, Ms. Strommer was a private advisor to entrepreneurs in the areas of finance and business strategy, and to the U.S. Department of Commerce on projects to open new markets overseas for U.S. businesses.
Bob Swerdlow
Chief Engineer, Emergent Music LLC
As the Chief Engineer at Emergent Music, Bob is the go-to guy and is responsible for making all the technology work. He is the 2007 MESDA "Digital Don" and has been building award-winning software for over 25 years, first in Boston and then in Maine. Previous gigs include natural language processing, video and photo editing, email systems, programming languages, and hospital automation systems.
In 2001, Bob started an R&D firm with Gary Robinson. With support from the Maine Technology Institute and an SBIR Phase I award from the National Science Foundation, they developed the technology that now supports Goombah. With over a dozen employees and partnerships with many music and technology companies, Emergent Music is one of the most exciting and high-profile software ventures in Maine today, and has the potential to become a significant player in the new online music economy.
Dale Thomas
IT Director, Cianbro Corporation
Dale Thomas Director Of Information Technology and Corporate Security Officer for Cianbro Corporation – Dale has worked exclusively in Information Technology industry for the pasted 23 years. After graduating from Husson College with a BS in Public Accounting/Data Processing he joined EDS as a System Engineer in their Banking Division. Since then he has worked in several different business sectors including utilities, manufacturing and construction. Dale currently leads a team of 23 IT professionals supporting applications, infrastructure and data requirements for Cianbro Corporation. To better support the business requirements Cianbro has partnered with XWAVE to leverage a best practice approach for a new web interface and supporting new technologies in the field.
Mark A. Zawacki
Managing Partner & Founder, Milestone Group
Mark has worked with more than 50 software companies on a myriad of growth and revenue-related issues, including strategic positioning, business and corporate development, alliances/partnering and international expansion. His clients have included Microsoft, Cisco, SAP, Trend Micro, Vignette, PlaceWare (acquired by Microsoft), AvantGo (acquired by Sybase), Intraspect (acquired by Vignette), Artesia Technologies (acquired by Open Text), Authentica (acquired by EMC), Entercept (acquired by McAfee), NetGravity (acquired by DoubleClick), Kana, Tripwire, Xcalia and MX Logic.
Mark spent nearly a decade as a strategy consultant with CSC Index, the strategic management consulting division of Computer Sciences Corporation (CSC). Mark was variously based in Amsterdam, London, Sydney and San Francisco. Mark's consulting focused at the vortex of corporate strategy, organizational change, and leveraging technology for business advantage. His Fortune 500 and FT500 clients were in the financial services, manufacturing, energy, pharmaceuticals and retail sectors. Mark began his high tech career with Symantec, joining in 1987. Mark holds a B.Sc. In Marketing from the University of Colorado and an MBA from the University of Rochester, William E. Simon Graduate School of Business.
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